WELCOME, STORYTELLERS!

We believe our customers are gifted storytellers. Instead of using pen and paper, you craft stories with notions and fabrics.

Meet our quilting Artists and Team. Get Inspired by our instructional videos and templates. Come Visit Us in Seattle adjacent to the historic Pike Place Market or browse online.

We want to help you tell your stories!

Undercover Quilts from the USA, LLC, is committed to protecting your privacy and any information you may share with us.

What information do we collect?

How do we use your information?

How do we protect visitor information?

Do we use “cookies”?

Do we disclose any information to outside parties?

Third party links

Changes to this privacy policy

Our privacy policy was last updated on December 6, 2012.

Terms and Conditions

Welcome to Undercover Quilts. Please review the terms and conditions as your purchase of our products constitutes your agreement to the following Terms and Conditions.

Undercover Quilts reserves the rights to update or modify these Terms and Conditions at any time without prior notice.

Shopping with Undercover Quilts

Shipping

We are committed to fulfill and ship your order within 24 hours or 1 business day of your order. All orders placed on a weekend or holiday will be shipped the next business day. We utilize

The United States Postal Service for the majority of our orders. Upon request and at an additional fee, we can ship via FedEx or UPS. All orders in the United States are shipped USPS Priority Mail unless otherwise requested.

United States Shipping Charges

Order amount: $0.00 - $24.99 – $5.25

Order amount: $24.99 and over FREE

International Shipping Charges

Canada: $12.95 for every $100.00 purchased.

All other International Countries: $16.95 per every $100.00 purchased.

For odd size products, such as quilt frames, please contact us in advance for shipping charges, as additional fees may apply to International Shipping.

If you have any questions regarding shipping charges, please contact us via email or call us at 800-469-6511 or 206-622-6382.

ALL CUSTOMS, DUTIES, TAXES AND FEES ARE THE SOLE RESPONSIBILITY OF THE CUSTOMER.

Sales Tax

All residents of Washington State are required to pay a 9.5% sales tax on purchases and shipping.

Payment Methods

We accept PayPal and Goggle Wallet for orders placed online. Orders may be placed online, or by calling 800-459-6511 or 206 622 6382. If you wish to pay with your credit card directly, please call either of the above numbers. Our downtown Seattle, WA store accepts Visa, MasterCard, American Express, Discover, and JCB, cards directly.

 

Return Policy

Our mission is for our customers to be 100% satisfied with our product and service. We have a 30 day return policy. When you decide to return an item, we refund your payment in full, less original shipping charges, after the item is received back into store. Buyer pays return shipping. Returns which have any smoke or pet odor will not be refunded.

 

Use of our Website

DISCLAIMER

This Web Site and all Content available on this Web Site are provided without warranties of any kind. Undercover Quilts from the USA LLC, shall not be liable for any damages of any kind related to your use of this Web Site.

 

INNACCURACY DISCLAIMER

From time to time, there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Undercover Quilts from the USA LLC, reserves the right to correct any error, inaccuracies or omission and change or update information at any time without prior notice.